Call Before You Dig

Call Before you dig… 8-1-1

Tennessee 811

The Natural Gas Company is responsible for maintaining the gas lines that carry natural gas to your meter. However, if you’re a property owner, you are responsible for maintaining all gas lines on your side of the meter.
Such customer-owned gas lines include all piping that goes:

  • From your gas meter to the appliances on your property.
  • Underground to a building, pool/spa heater, barbecue or other gas appliances.

To properly maintain your gas lines, you should have them periodically inspected for corrosion and leaks, and repair any unsafe conditions immediately. A licensed plumbing or heating contractor can assist you in finding, inspecting and repairing your buried gas lines.
At least two workdays before excavating, call Underground Service Alert, 1-800-351-1111, to request that the location of The Natural Gas Company-owned buried gas lines be marked, free of charge. To help prevent costly damage or injury, carefully dig by hand using appropriate hand-digging tools within 2 feet of any marked underground gas lines. Visit for more information.
NOTE: If you own a master-metered gas line system, the U.S. Department of Transportation requires you to notify your tenants of this information. You may do so by keeping this notice posted continuously in a common area frequented by your tenants.