Smell Gas?

Although natural gas pipelines have an unparalleled safety record, occasionally leaks do occur. It’s important to know the signs and hazards of a natural gas leak.


Signs of a natural gas leak may include:

  • An odor of rotten eggs or sulfur-like smell.
  • Roaring sound like an engine.
  • White vapor that looks like smoke.
  • Blowing, whistling, or hissing sounds.
  • Patches of dead vegetation or grass.
  • Dirt blowing from a hole in the ground.
  • An area of frozen ground in the summer.

What do to if you suspect a natural gas leak:

  • Leave the area immediately!
  • Don’t light a match.
  • Don’t start an engine.
  • Don’t use a cell phone or electronic device in close proximity of a suspected leak.
  • Don’t use electrical devices such as light switches, garage door openers, etc.
  • Don’t try to locate or repair the source of the leak.
  • Don’t try to shut off any natural gas valves or gas appliances.
  • Don’t drive anything into a vapor cloud as it might explode.
  • Don’t reenter the premises or the area of the leak until our employees clear the area and deem it is safe.

Under no circumstances should you ever attempt to repair, stop or fix a pipeline leak, or rupture. Trained pipeline technicians with specialized equipment and knowledge are the only individuals qualified to conduct repairs on natural gas pipelines.

Most leaks are small and not dangerous, but if a leak is suspected, always comply with the following procedures to be safe:

  • Leave the area uphill or up wind of the suspected leak.
  • If possible, turn off any equipment that could cause a spark.
  • From a safe place, call 911.
  • Call us at (731) 642-5635 and be sure to tell us where you are so you can let us into your house or business when we arrive.
  • Warn others of a potential leak and stay there until emergency responders arrive.

If you suspect a natural gas leak call Paris-Henry County Public Utility District immediately at (731) 642-5635 from your neighbor’s house or another location away from the leak.

Hazards to be aware of:

  • Gas leaks are highly flammable and easily ignitable.
  • Gas leaks displace oxygen and cause asphyxiation.
  • Natural Gas fires may produce irritating and corrosive vapors.
  • Vapors may cause dizziness.